Employment Objectives

I would like an opportunity to utilize my education and work experience while gaining valuable experience within your organization.

Educational Background

Nebraska College of Business (NCB)                                           1992/1993

• ANSI Standard COBOL
• ANSI C
• RPG I,II,III
• MASM
• Systems analysis
• Programming logic
• NOVELL networking
• Computer applications (Lotus 123, DBASE, Windows, WordPerfect)
• Business math

• BAL
• COBOL
• JCL
• BASIC
• Programming logic
• Computer operations

 Experience

Sitel, Omaha,Nebraska.

Licensed Insurance Agent                 10/1999 to 11/2000

•     Worked on American Horizon Insurance program.
•      Sold auto insurance policies.
•     Completed auto insurance quotes over the phone.
•      Performed all the requirements necessary to complete auto insurance policies.
•      Licensed in several states to sell Property and Casualty insurance.

•        Worked on (AIG) American International Group Personal Benefits program.
•         Sold auto, home owners, and umbrella insurance policies.
•         Completed auto, home owners, umbrella  insurance quotes over the phone.
•         Performed all the requirements necessary to complete insurance policies.
•         Performed all levels of customer service.
•         Licensed in several states to sell Property and Casualty insurance.

Information Specialist (Programmer 1)   11/1995 to 6/1997

• Programmed in CULPRIT creating reports and files.
• Analyzed programs.
• Developed proficiency in the use of TSO/ISPF editor, MVS librarian ELIPS, MVS JCL, and other programming tools.
• Worked on the Year 2000 project.
• Participated in a rotating on call schedule.
• Wrote new and revised existing software.
• Prepared sample data and reviewed the results.
• Wrote, updated and maintained the detailed instructions that list in a logical order the steps that computers must execute.
• Tested and debugged new programs.

• Operated microfilm camera.
• Did filing and retrieval of documents.
• Operated IMNET retrieval workstations.
• Answered telephones, maintained files and operated copiers, calculators and other office machines.
• Took inventory of equipment and supplies.
• Answered questions on departmental services and functions.
• Received requests for service and initiated action to provide that service.
• Oversaw the operation of computer hardware systems.
• Loaded the equipment with paper as needed.
• Prepared printouts.
• Oversaw company archives and responded to information requests.
• Operated machinery that automatically develops film.

Contact Information

114 East Sheridan
Papillion,  Nebraska 68046-2650

(402) 996-5749 (pager)  Please leave complete number!
e-mail   eoghan@ix.netcom.com